About Diamondbet

Our Story

Diamondbet was founded in 2019 by a team of Australian sports enthusiasts and technology professionals who believed the local wagering market deserved something better. Too many platforms offered complex interfaces, slow payouts and poor odds. We set out to build a wagering service defined by precision, transparency and genuine care for our members — hence the name: a diamond, cut with precision, clear and reliable from every angle.

We launched with a Racing NSW bookmaker's licence and a simple commitment: every member, whether they bet $5 or $5,000, deserves access to sharp odds, instant settlements and honest support. Since 2019, we have grown to serve more than 250,000 members across Australia, and we pay out over $10 million in winnings every week.

Our headquarters are in Sydney, NSW, with technology and operations teams based across Sydney, Melbourne and Brisbane. We are proudly Australian-owned and operated, and every dollar we invest in our platform is an investment in a better experience for Australian punters.

What Makes Us Different

In a crowded market, we believe three things set Diamondbet apart:

• Sharp odds: Our pricing team monitors markets 24/7 and is committed to offering industry-competitive odds across all sports and racing. We do not restrict winning accounts — we welcome winners.
• Instant settlements: We settle markets faster than any other Australian bookmaker. Winning bets on most events are settled within minutes of the result being confirmed.
• Genuine responsible gambling: We invest heavily in tools and staff to help members gamble safely. Our responsible gambling tools are among the most comprehensive available, and our team proactively reaches out to members who may need support.

Our Technology

Diamondbet is built on a modern, cloud-native technology stack designed for speed, reliability and security. Our platform processes thousands of bets per second at peak times with 99.95% uptime. Our mobile-first design ensures a seamless experience whether you are betting from your couch, the stadium or on the go. We deploy updates multiple times per day, meaning new features and improvements are continuously rolling out to our members.

Security is embedded in everything we build. Our platform is PCI-DSS compliant, all data is encrypted in transit and at rest, and we conduct regular independent penetration testing. Two-factor authentication is available on all accounts.

Our People

Diamondbet employs over 120 full-time staff across Australia, with roles spanning technology, trading, compliance, responsible gambling, customer support, marketing and operations. We are proud to maintain a diverse and inclusive workplace, and we are committed to paying all staff the Australian living wage or above.

Our trading team brings decades of combined experience in sports and racing markets. Our compliance team maintains deep expertise in Australian wagering regulation, AML/CTF obligations and responsible gambling frameworks. Our customer support team operates 7 days a week and resolves over 95% of enquiries within 4 hours.

Community & Integrity

We believe sport is better when it is honest. Diamondbet operates a dedicated market integrity program, monitoring our own betting data for patterns that may indicate match-fixing or corrupt conduct. We are members of the Australian Wagering Council (AWC) and share relevant data with Racing NSW, Sports Integrity Australia and other appropriate bodies as required.

We are also proud supporters of Australian sport at the community level. We provide funding to grassroots sporting clubs through our Community Wagering Fund, contributing a percentage of our revenue to support junior sport across NSW, Victoria and Queensland.

Regulatory & Licensing

Diamondbet operates under a bookmaker's licence issued by Racing NSW (Licence No. BM-XXXX). We are registered with AUSTRAC as a reporting entity and comply fully with our obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth). Our operations comply with the Interactive Gambling Act 2001 (Cth) and all applicable state and territory gambling laws.

All customer funds are held in a segregated trust account separate from our operating funds. This means your balance is protected even in the unlikely event of insolvency.

Get in Touch

We love hearing from our members and from the broader community. Whether you have a question, a piece of feedback, or a partnership proposal, we want to hear from you.

General Enquiries: [email protected]
Media & Partnerships: [email protected]
Compliance: [email protected]
Head Office: Level 12, 1 Market Street, Sydney NSW 2000

Or use the Contact Us form — we respond to all enquiries within 24 hours.