Terms & Conditions

The Service

Diamond Racing Pty Ltd (ABN 00 000 000 000), trading as Diamondbet, is a licensed bookmaker regulated by Racing NSW under the Racing Administration Act 1998 (NSW). We operate the online sports wagering platform at diamondbet.com. Our licence permits us to accept bets on racing and sporting events from persons physically located in Australia. These Terms are governed by the laws of New South Wales.

Eligibility

To open an account and place bets with Diamondbet, you must:

• Be at least 18 years of age
• Be physically present in Australia at the time of placing any wager
• Not be self-excluded from Diamondbet or registered on the national BetStop register
• Not be an employee, contractor or close associate of Diamond Racing Pty Ltd
• Have full legal capacity to enter into binding contracts under Australian law
• Not be opening an account on behalf of another person or organisation

We reserve the right to verify your eligibility at any time and to suspend or close accounts where eligibility requirements are not or are no longer met.

Account Registration & Verification

You may hold only one Diamondbet account. Creating duplicate accounts is a breach of these Terms and may result in forfeiture of funds and permanent account closure. You must provide accurate, complete and up-to-date information when registering, and you must promptly update your details if they change.

We are required by law to verify your identity before you can deposit or withdraw funds. This process — known as Know Your Customer (KYC) — may require you to provide copies of government-issued identity documents such as a passport or driver's licence. Accounts that cannot be verified within 30 days of registration may be suspended. All verification documents are handled in accordance with our Privacy Policy.

You are solely responsible for maintaining the confidentiality of your account credentials. You must not share your password with anyone or allow others to access your account. Diamondbet is not liable for any losses arising from unauthorised account access where you have failed to maintain security of your credentials.

Deposits & Withdrawals

The minimum deposit amount is $10. We accept Visa, Mastercard, PayID, BPAY and bank transfer. Deposits are generally processed instantly, though some payment methods may take up to 2 business days. We do not accept cash, money orders or cryptocurrency.

Withdrawals are processed to your nominated bank account or original payment method within 1–2 business days of the request. PayID withdrawals may be same-day. We reserve the right to perform additional verification checks before processing withdrawals, particularly where large amounts are involved or where we detect unusual activity. Diamondbet does not charge withdrawal fees, though your financial institution may impose their own charges.

Bonus funds and bonus bets are non-withdrawable and are subject to individual promotion terms. Only real-money funds (excluding bonus balances) may be withdrawn.

Bet Acceptance & Settlement

All bets are subject to acceptance by Diamondbet at our absolute discretion. We reserve the right to refuse, limit or cancel any bet without providing a reason. Odds displayed on our platform are correct at the time of display but may change prior to bet confirmation. Your bet is not confirmed until you receive a booking reference number.

Bets are settled in accordance with the applicable rules for each sport or market, as detailed in our Wagering Rules (available on our website). In the event of a dispute over settlement, Diamondbet's decision is final, subject to any relevant regulatory review process. We reserve the right to void bets in circumstances including but not limited to: obvious pricing errors, feed failures, or events where the integrity of the competition is compromised.

Prohibited Activities

You must not use the Diamondbet platform for any unlawful or improper purpose. Prohibited activities include:

• Placing bets using inside information not publicly available
• Engaging in match-fixing or corrupt conduct
• Exploiting system or pricing errors to gain an unfair advantage (commonly known as "arbing")
• Using automated scripts, bots or other software to place bets
• Money laundering or any activity that contravenes the Anti-Money Laundering and Counter-Terrorism Financing Act 2006
• Opening accounts under false names or with falsified documents

We report suspicious betting patterns and activity to Racing NSW, sports governing bodies and AUSTRAC as required. Accounts found to be engaging in prohibited activities will be immediately suspended and may be referred to law enforcement.

Promotions & Bonus Bets

All promotions offered by Diamondbet are subject to individual terms and conditions, which will be published alongside each promotion. General promotional terms include: promotions are available to Australian residents only; bonus bets are non-withdrawable; bonus bets must be used within 7 days of issuance unless otherwise stated; winnings from bonus bets are credited as real money; promotional misuse (including creating multiple accounts to claim the same promotion) will result in forfeiture of winnings and account closure.

Responsible Gambling

Diamondbet is committed to responsible gambling. We provide tools including deposit limits, loss limits, time-out periods and self-exclusion through your account settings. If you are concerned about your gambling, please visit our Responsible Gambling page or call the Gambling Help Hotline on 1800 858 858. For national self-exclusion from all Australian licensed wagering services, visit betstop.gov.au.

Limitation of Liability

To the maximum extent permitted by law, Diamondbet excludes all liability for indirect, incidental, special or consequential loss or damage arising from your use of our platform, including loss of profits, loss of data or loss of opportunity. Our total liability to you in connection with these Terms shall not exceed the total amount of real-money funds held in your account at the time the relevant claim arises. Nothing in these Terms limits any rights you may have under Australian Consumer Law.

Changes to These Terms

We may update these Terms from time to time to reflect changes in law, regulation or our business practices. We will provide at least 14 days' notice of material changes via email or a prominent notice on our website. Continued use of our platform after the effective date of any changes constitutes acceptance of the updated Terms.

Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising from or relating to these Terms or your use of Diamondbet shall be subject to the exclusive jurisdiction of the courts of New South Wales. If you have a complaint, please contact our support team in the first instance — we aim to resolve all complaints within 10 business days.