Cookies Policy

What Are Cookies?

Cookies are small text files stored on your device (computer, tablet or mobile) when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to site owners about how their website is being used. Cookies do not contain executable code and cannot access other information stored on your device.

In addition to cookies, we may use similar tracking technologies such as web beacons (also known as tracking pixels), local storage and session storage. This Policy covers all such technologies collectively.

Why We Use Cookies

We use cookies and similar technologies for several purposes:

• To keep you logged in during your session and remember your preferences
• To ensure our platform functions correctly and securely
• To understand how members use our platform so we can improve it
• To measure the effectiveness of our promotions and marketing campaigns
• To deliver relevant content and personalised offers (where you have opted in)
• To detect and prevent fraud and abuse

Essential Cookies

These cookies are strictly necessary for the website to function and cannot be disabled. They do not collect personal information for marketing purposes. Examples include:

• Session cookies: maintain your login state during a browsing session
• Security tokens: protect against cross-site request forgery (CSRF) attacks
• Load balancing cookies: distribute traffic across our servers to ensure performance
• Cookie consent cookies: remember whether you have accepted or declined non-essential cookies

Because these cookies are essential, they cannot be disabled through our Cookie Settings. You may block them through your browser settings, but this will significantly impair your ability to use our platform.

Analytics Cookies

We use analytics tools — including Google Analytics 4 — to collect anonymised data about how visitors interact with our platform. This data helps us understand which features are popular, where users encounter difficulties, and how we can improve the overall experience. Analytics cookies collect information such as pages visited, time spent on page, referring URLs and general geographic location (country-level only). They do not collect personally identifiable information.

You can opt out of Google Analytics across all websites by installing the Google Analytics Opt-out Browser Add-on. Analytics cookies are enabled by default but can be disabled via our Cookie Settings at any time.

Marketing & Personalisation Cookies

Marketing cookies are used to deliver advertisements and promotions that are relevant to your interests, and to measure the effectiveness of our marketing campaigns. They may be set by Diamondbet or by trusted third-party advertising partners. These cookies track your browsing behaviour across websites to build a profile of your interests. Marketing cookies are disabled by default — you must actively opt in via our Cookie Settings. Opting in helps us show you offers that are actually relevant to you rather than generic advertisements.

Third-Party Cookies

Some functionality on our platform relies on third-party services that may set their own cookies. These third parties include payment processors (for secure checkout), live chat providers, identity verification services and social media plugins. We do not control third-party cookies and recommend reviewing the privacy policies of the relevant providers. You can typically manage third-party cookies through your browser settings or the third party's own opt-out mechanism.

Cookie Duration

Cookies can be either "session cookies" (deleted when you close your browser) or "persistent cookies" (stored for a defined period). Most of our essential cookies are session cookies. Analytics and marketing cookies are typically persistent, with durations ranging from 30 days to 2 years. You can view and delete individual cookies at any time through your browser settings.

Managing Your Cookie Preferences

You can manage your cookie preferences in several ways:

• Cookie Settings banner: click the "Settings" button on the banner that appears when you first visit our site, or access Cookie Settings at any time via the footer link.
• Browser settings: most browsers allow you to block all cookies, accept only certain cookies, or delete cookies that have already been set. Refer to your browser's help documentation for instructions.
• Third-party opt-out tools: visit youronlinechoices.com.au to manage advertising cookie preferences across multiple networks.

Please note that disabling essential cookies will impair the functionality of our website. Disabling analytics cookies will not affect your ability to use Diamondbet but will reduce our ability to improve the platform based on real usage data.

Updates to This Policy

We may update this Cookies Policy from time to time as our use of cookies changes or in response to changes in applicable law. When we make changes, the "Last updated" date at the top of this Policy will be revised. We encourage you to review this Policy periodically to stay informed about how we use cookies.

Contact

If you have any questions about our use of cookies or similar technologies, please contact our Privacy Officer at [email protected].